Welcome to Icarus Quay, this is where I chain up my blog, some writing, works in progress and links to various writing related websites. Contact me for a login if you want to read more. It's free!
There once was a wealthy walloon, who fancied a maiden from Troon, he wooed her with daring, three buckets of herring, and a monogrammed nickel spitoon.
http://www.iansanders.net/blog/2007/10/28/how-not-to-do-customer-service.html